Kontak dan Alamat
| Pertanyaan Pra-penjualan/Pre-sales: | Hubungi Kami |
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| Technical Support: | support [di] xinergix.com | Formulir Online > Support |
| Pemasaran: | sales [di] xinergix.com | Formulir Online > Sales |
| Administrasi: | billing [di] xinergix.com | Formulir Online > Billing |
| Abuse Report: | abuse [di] xinergix.com | |
| Support (Helpdesk): | Support / Helpdesk (Support Ticket System / Kontak Utama, dimonitor secara rutin) | |
| Client Area / Administrasi: | Client Area (Detil akun hosting, domain name, tagihan & pelunasan) | |
| Domain Control Panel: | Domain Name Management (Manajemen DNS / WHOIS / Lock / Forwading) | |
| Information Area & FAQ: | Knowledgebase (Informasi & pengetahuan penting pengelolaan akun hosting) | |
| Jam Operasi Kantor: | 09:00 WIB - 17:00 WIB (Hari Kerja) | |
| Staff Helpdesk: | ±08:00 WIB ~ ±24:00 WIB (Hari Kerja & Hari Libur) NB: monitor helpdesk berkala ±15 jam atau lebih; saat ini belum tersedia staff standby 24 jam. |
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| Payment Gateways: | Bank Mandiri, ATM Bersama, Bank BCA, Paypal. | |
| Cara Pembayaran: | Online Banking, ATM transfer, atau setoran tunai ke rekening bank kami. | |
| Konfirmasi Pembayaran: | Melalui E-mail konfirmasi ke billing/helpdesk. | |
| Relasi kami: | Mediatama Komputer (Mediatama.net), MedanWEB.com, S9Host.com. | |
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| Alamat: | Xinergix Technology Indonesia Jalan Bilal No. 82/1 Medan 20239 Indonesia Telpon: +62 61 7622 4488 Fax: +62 61 663 7000 |
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| Registrasi Usaha: | No. SIUP : 030/20.13/PK/2000 No. TDP : 02.12.52.22035 |
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